Aetna cvs health customer service. Un Official Subreddit for CVS Health.

Aetna cvs health customer service The model is a fully integrated population health and customer service solution for large plan sponsors. Controlled substances not prescribed. That could be through at-home health services; virtually through their phones, tablets or computers; or in person at their local CVS ® HealthHUB ™, MinuteClinic ® or pharmacy. Not registered? You can also send us a message on our public form. Learn about CVS Health culture, salaries, benefits, work-life balance, management, job security, and more. 13 Aetna Customer Service jobs available in Remote. com. They used to tell me if procedures were covered if I called with a diagnosis code and CPT code, but now I am only referred to the clinical policy bulletins so that there’s no record of anyone actually verifying coverage. 00 per hour for Call Center Representative. In Maryland, by Aetna Health Inc. 19 Aetna CVS Health jobs available in Florida on Indeed. Health benefits and health insurance plans contain exclusions and limitations. Sep 19, 2024 · 383 Customer Service Representative reviews from Aetna, a CVS Health Company employees about Pay & Benefits Aetna ® recognizes the importance of total health coverage, which is why we’ve brought our same member-first approach to vision and dental insurance, as well as supplemental health benefits. and Aetna Life Insurance Company. Aetna | CVS Health Aetna Aug 14, 2024 · Aetna, a CVS Health Company Customer Service Representative Review. 04, which meets the national average. Apply to Customer Service Representative, Board Certified Behavior Analyst, Health Coach and more! You may also call Aetna CVS Health at (866) 901-2922 or Covered California at (800) 300-1506. I just applied for another customer rep position and I read somewhere to put lots of the same keywords in the job description onto your resume and Careers at CVS Health | CVS Health jobs home CVS Health® provides the info on the next page. 17 open jobs for Aetna customer service remote. 5 days ago · The CVS Caremark ® Mail Service Pharmacy makes ordering your medications by mail easy and convenient. Working at Aetna, a CVS Health Company in High Point, NC: 191 Reviews | Indeed. Jul 31, 2024 · Learn about Senior Customer Service Representative careers at Aetna, a CVS Health Company. Salary information comes from 26 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. 13 Aetna Customer Service jobs available in Work. Provider participation may change without notice. ” ### About CVS Health. wellcarenewjersey. Terms and conditions apply: visit AetnaCVSHealth. I guess it really depends on WHAT customer service job you are applying for. CVS is offering a $1,000 sign-on bonus plus an additional $2,000 after 90 days of training. Aetna CVS Health ® Individual and family plan members Health benefits and health insurance plans contain exclusions and limitations. Monday through Friday 8 AM to 5 PM local time In Utah and Wyoming, by Aetna Health of Utah Inc. The average Aetna, a CVS Health Company salary ranges from approximately $30,000 per year for Member Services Representative to $87,000 per year for New Business Specialist. By clicking on “I Accept”, I acknowledge and accept that: The Applied Behavior Analysis (ABA) Medical Necessity Guide helps determine appropriate (medically necessary) levels and types of care for patients in need of evaluat Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). 1,077 reviews from Aetna, a CVS Health Company employees about working as a Customer Service Representative at Aetna, a CVS Health Company. Log in to your Aetna account to access health benefits and manage costs online. All at an affordable price. CVS Virtual Care® services are only available in the USA. Our health insurance plans and services include: Medical, pharmacy and dental plans; Medicare plans; Medicaid Log in to your Aetna account to access health benefits and manage costs online. I went outside, called customer service, Dorothy answered & stayed on the phone with me Provider participation may change without notice. Regardless of insurer, these offerings build resilience and prevent small issues from becoming big ones. Dec 15, 2020 · 478 reviews from Aetna, a CVS Health Company employees about Aetna, a CVS Health Company culture, salaries, benefits, work-life balance, management, job security, and more. CVS Health also offers numerous well-being With Resources for Living, employees benefit from in-person and digital access to a range of services. Consumers, brokers, providers, navigators and members, find contact information to get in touch with us and find answers to your questions about Aetna CVS Health individual and family plans. 47, which meets the national average. Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Aug 13, 2024 · And because Aetna is part of CVS Health, you can get urgent care at CVS MinuteClinics at no cost, too. Anywhere on Indeed. The member-compensated testimonials on this website reflect enrollees' experience with Aetna CVS Health® individual & family plans. outpatient services: 50% coinsurance Not covered None Inpatient services 50% coinsurance Not covered None If you are pregnant Office visits No charge Not covered Cost sharing does not apply for preventive services. Training is long so expect that. Aetna customer service has gone steadily downhill. Plans can have different benefits. Each insurer has sole financial responsibility for its own products. Aetna CVS Health 151 Farmington Avenue, Hartford, CT 06156 1-844-365-7373 (TTY: 711) Aetnacvshealth. and/or Aetna Life Insurance Company. ET. Jul 18, 2018 · Customer Service Representative Interview process at Aetna, a CVS Health Company Overall experience On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 7. The insurance is mediocre for an insurance company🙃. Learn more about how an Aetna concierge can help members navigate health care so you can avoid any speed bumps and detours on the road to your best health. Learn more about available plans and benefits. Remote workplace. Meanwhile, for MinuteClinic needs, you can reach out to 1-866-389-ASAP (1-866-389-2727). com Ambetter from WellCare of New Jersey 550 Broad Street, 12 th Floor, Newark NJ 07102 1-844-606-1926 ambetter. m. It wouldn't go thru. Contact Kelsey-Seybold's Aetna-CVS Health Plan team for assistance with your health plan needs. 92% said yes. 3. 2673150-01-02 (2/24) Aetna Jobs - CVS Health Jobs JOBS-Aetna Agents and brokers, our ACA individual and family plans include the quality network and benefits of Aetna® plus the convenient care options of CVS Health®. , 151 Farmington Avenue, Hartford, CT 06156. " ⏤ Yezenia G. For additional information or questions on our CSR and philanthropy work, including the CVS Health Foundation and Corporate Grants and Sponsorships, please visit Our Giving page. Nov 7, 2024 · 191 reviews from Aetna, a CVS Health Company employees about Aetna, a CVS Health Company culture, salaries, benefits, work-life balance, management, job security, and more. DMO dental benefits and dental insurance plans are underwritten by Aetna Dental Inc. Apply to Customer Service Representative, Engineering Manager, Senior Fraud Investigator and more! Dec 2, 2023 · Common Aetna CVS Health Interview Questions 1. Aetna CVS Health ® Logo CVS and Aetna are part of the CVS Health ® family of companies. With Aetna CVS Health Affordable Care Act (ACA) individual & family plans bring you the quality coverage of Aetna® plus the convenient care options of CVS®. (Background noise is important. "I highly recommend Aetna CVS Health® insurance because of their excellent customer service and wide range of coverage for medical, prescriptions, labs and radiology. Dec 30, 2024 · For Aetna CVS Health: Call: If you have questions about CVS Health, call (844) 383-6129. Aug 6, 2024 · 79 reviews from Aetna, a CVS Health Company employees about working as a Senior Customer Service Representative at Aetna, a CVS Health Company. 96 per hour for Support Associate to $26. 0. I have applied to like 12 different work from home positions on their website and was denied each time. We reach more people and improve the health of communities across America through our local presence, digital An estimated 39 million people rely on Aetna, a CVS Health company, to help them make decisions about their health care and their health care spending. , Aetna Dental Inc. All behavioral health inquiries are routed to India and it is AWFUL. Mar 17, 2022 · Aetna, a health insurance company owned by CVS, needs health concierge representatives to handle customer questions about health coverage, benefits and more. We provide the resources, support and care options members need. , Missouri Care, Incorporated, Aetna Health Insurance Company How much does a Customer Service Supervisor make at Aetna, a CVS Health Company in the United States? The estimated average pay for Customer Service Supervisor at this company in the United States is $44,015 per year, which is 23% below the national average. Find out which mail order prescriptions are available, learn the four different ways to sign up and get answers to common questions. 18 aetna customer service jobs available in remote. I work full time 9:15-6pm PST. ©2023 Inc. to 7:00 p. We requested that the policy be cancelled and she verified and confirmed that it was. As part of our company’s commitment to mental health and well-being, CVS Health has committed to a 20% reduction in suicide attempts among Aetna members by 2025 and has developed a range of tailored suicide prevention resources to proactively support members and non-members. They micromanaging everything you do, no understand Learn how the CVS Caremark mail service pharmacy ensures that your regular maintenance drugs are delivered safety and quickly to your home, job or doctor’s office. 61 per hour for Member Services Representative. If I need to spend an hour helping a member use the app to submit claims for reimbursement, I can do it. com and download the Aetna Health℠ app. Health care can be complex, and sometimes you need help making sense of it all. Aetna members can also find contact information to order medicine and get support. I’m desperately trying to get hired on with Aetna/CVS for the same reasons as you. You get 170+ years of Aetna coverage experience, the trusted value of the CVS brand and convenient care options. Customer Care Careers Jan 4, 2025 · 1,062 reviews from Aetna, a CVS Health Company employees about working as a Customer Service Representative at Aetna, a CVS Health Company. On-screen disclaimer: Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). ### About CVS Health. Limitations may apply based on services and location. , Aetna Health of California Inc. We are health care innovators. 5 days ago · Aetna Medicare offers different plans and customer service centers depending on where you live. Aetna CVS Health ACA plan members, do you have questions about paying your bill, renewing your plan or finding other member tools and resources? Find the answers here. Aetna ®, CVS Pharmacy, Inc. Health insurance done right Our ACA Marketplace (or “exchange”) plans give you more than just affordable health insurance. Apply to Customer Service Representative, Management Associate, Senior Claims Specialist and more! Average Aetna, a CVS Health Company Senior Customer Service Representative hourly pay in the United States is approximately $19. Beginning January 1, 2025, Aetna® will administer the North Carolina State Health Plan network, and members will need to re-choose a primary care provider (PCP) in the fall of 2024. Pay nothing out of pocket for select over-the-counter eligible products like vitamins, cold, medicine, eye care and more. 23 Aetna Customer Service jobs available in Remote ; on Indeed. Find information to help you get ready and stay updated. Apply to Order Picker, Customer Service Representative, Liaison and more! 53 CVS Aetna Customer Service Job jobs available in Remote on Indeed. Jan 3, 2025 · 2,767 reviews from CVS Health employees about working as a Customer Service Representative at CVS Health. Dental Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone. CVS Customer Service Support. I currently WFH for Aetna/CVS since just before COVID. On-screen text: visit myaetnawebsite. com page. CVS Health ® is committed to providing high-quality, affordable, connected care solutions that meet people when and where they need support most. Apply to Customer Service Representative, Health Coordinator, Order Administrator and more! *If you are having an emergency medical situation, call 911 or go to the nearest emergency room. , Aetna Health Insurance Company of New York, Aetna Health Insurance Company and/or Aetna Life Insurance Company (Aetna). Apply to Customer Service Representative, Product Manager, Director of Care and more! Dec 19, 2024 · Visit the Aetna website for directions on how to enable Spanish language capabilities on your health app. You can also get 20% off CVS Health-brand items using the barcode on the back of your Aetna ID card. 57 reviews from Aetna, a CVS Health Company employees about working as a Customer Service Representative at Aetna, a CVS Health Company in Jacksonville, FL. Our health insurance plans and services include: Medical, pharmacy and dental plans; Medicare plans; Medicaid Aetna | CVS Health Aetna El uso de un licenciatario y la interpretación de los criterios de la Asociación Estadounidense de Medicina de la Adicción (ASAM) sobre afecciones de adicción, relacionadas con el consumo de sustancias y concomitantes no implica que la Asociación Estadounidense de Medicina de la Adicción haya participado ni esté de acuerdo con la disposición de un reclamo de beneficios. Salary information comes from 230 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Customer inquiries are of basic and at times complex in nature. Apply to Customer Service Representative, Management Associate, Senior Claims Specialist and more! Mar 17, 2022 · Aetna, a health insurance company owned by CVS, needs health concierge representatives to handle customer questions about health coverage, benefits and more. CVS® makes it easy to redeem OTC benefits. Jan 2, 2025 · Aetna is owned by CVS Health, which provides members a $25 allowance every three months to shop at CVS Health and a 20% discount on CVS Health brand products. This is a fully remote position, and applicants can live anywhere in any time zone. Customer inquiries are of basic and at times complex nature. More benefits and savings for 2025 For questions about your health insurance plan and benefits, please contact your insurance company directly. 38, which meets the national average. Dec 2nd, 2024 we spent so much time calling the Aetna 800 numbers trying to get a hold of customer service rep. Information is accurate as of the production date; however, it is subject to change. Aetna also gives you a $100 annual allowance for CVS Health-brand products, like over-the-counter pain relievers and first aid supplies. Childbirth/delivery professional services 50% coinsurance Not covered Childbirth/delivery facility services 50% coinsurance Not covered 082600-100020-042341 Page 3 of 6 Explore Aetna, a CVS Health Company Customer Service Representative salaries in California collected directly from employees and jobs on Indeed. com 51 Aetna CVS jobs available in Remote on Indeed. I went to Walgreens to buy a new one with my benefits card. Prescription Drugs See if your prescriptions, including your dosage, are available. If you don’t want to leave our site, choose the “X” in the upper right corner to close this message. You also have the option to visit the MinuteClinic. After interviewing at Aetna, a CVS Health Company, 63% of 1,719 respondents said that they felt really excited to work there. Careers at CVS Health | CVS Health jobs home Visit myaetnawebsite. "Aetna" is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies. The average Remote Customer Service Representative base salary at CVS Health is $40K per year. Childbirth/delivery professional Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies. Call us at 1-800-282-5366 (TTY: 711 ) 7 days a week, 8 AM to 8 PM Nov 6, 2024 · “I will work closely with him and the team, building upon and accelerating the plan to advance Aetna forward. Aug 3, 2024 · Reviews from Aetna, a CVS Health Company employees about working as a Customer Service Supervisor at Aetna, a CVS Health Company. 8:30 a. Designed to complement a member’s medical benefits, these plans provide personalized care that supports their overall well-being. So check your Evidence of Coverage (EOC) for your benefit details. Average Aetna, a CVS Health Company hourly pay ranges from approximately $14. Apply to Order Picker, Customer Service Representative, Liaison and more! Dec 30, 2024 · 6,841 reviews from Aetna, a CVS Health Company employees about Aetna, a CVS Health Company culture, salaries, benefits, work-life balance, management, job security, and more. Customer support For detailed customer support, please refer to the specific brand site: Provider participation may change without notice. and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic® branded walk-in Dec 16, 2024 · Average Aetna, a CVS Health Company Customer Service Representative hourly pay in the United States is approximately $16. # # # About CVS Health. Get the right Aetna customer service remote job with company ratings & salaries. Maternity care may include tests and services described elsewhere in the SBC (i. The average Aetna, a CVS Health Company salary ranges from approximately $35,000 per year for Customer Service Technician to $35,101 per year for Customer Service Sep 23, 2024 · 249 reviews from Aetna, a CVS Health Company employees about Aetna, a CVS Health Company culture, salaries, benefits, work-life balance, management, job security, and more. Un Official Subreddit for CVS Health. Kids, pets, etc will not be tolerated. 2 days ago · CVS Health is also working with disaster relief organizations to provide on-the-ground support for local communities. com and download the Aetna Health app. Jun 6, 2024 · The estimated total pay range for a Remote Customer Service Representative at CVS Health is $37K–$43K per year, which includes base salary and additional pay. e. For other medical questions or care needs, call 713-442-0000. See salaries, compare reviews, easily apply, and get hired. As part of America’s largest health solutions company, Aetna designs Medicare plans that deliver a total approach to health care. then a video services. 16 Aetna CVS Data Entry jobs available on Indeed. Customer Service Representative (Former Employee) - Remote - August 14, 2024. Learn about ACA health insurance done right. El uso de un licenciatario y la interpretación de los criterios de la Asociación Estadounidense de Medicina de la Adicción (ASAM) sobre afecciones de adicción, relacionadas con el consumo de sustancias y concomitantes no implica que la Asociación Estadounidense de Medicina de la Adicción haya participado ni esté de acuerdo con la disposición de un reclamo de beneficios. The Customer Service Representative is the face of Aetna and impacts members' service experience by handling customer service inquiries and problems via telephone, internet, or written correspondence. com for details and for a complete list of participating providers. Please feel free to contact us at anytime for more information regarding OTC Health Solutions. Customer Service Advocate Aetna One Advocate, A1A Service Advocate - Work at Home Training - $1500 Sign On Bonus! This is an exciting time to join Aetna a CVS Health company in our journey to change the way healthcare is delivered today. com 5 days ago · Some Aetna Medicare plans cover approved over-the-counter (OTC) health and wellness products. Whether you're activating your account for the first time, have questions about your card benefits, or anything in between, you can contact one of our representatives at 1-844-428-8147 (TTY: 711) for live support from 8 AM to 8 PM local time, 7 days a week, excluding federal holidays. The Aetna companies that offer, underwrite or administer benefit coverage include Aetna Better Health Inc. And we do it affordably, so that more people in more communities have access to care. Or choose “Go on” to move forward to CVS. Every day, we work to make the system easier and more convenient for our customers. The Engagement Outreach Hub Care Management Associate supports comprehensive coordination of healthcare services through telephonic outreach to and enrollment of our eligible members. Learn about Aetna, a CVS Health Company culture, salaries, benefits, work-life balance, management, job security, and more. Aetna® is part of the CVS Health family of companies. Or log in to your member website and choose "Help" to get phone number, email and chat options. How much does a Customer Service Supervisor make at Aetna, a CVS Health Company in the United States? The estimated average pay for Customer Service Supervisor at this company in the United States is $44,015 per year, which is 23% below the national average. 38 CVS Aetna Customer Service jobs available on Indeed. Explore Aetna, a CVS Health Company Customer Service Representative salaries in California collected directly from employees and jobs on Indeed. Aetna CVS HealthTM Individual & Family plans Navigator contact sheet Navigator assistance line 1-844-383-6125 Hours of operation . . This includes work-life services that support social determinants of health and potential stressors. Expect to be taking calls back to back for the entire time you are not on break. You may contact CVS customer service support for your pharmacy needs by calling 1-800-SHOP-CVS (1-800-746-7287) from Mondays to Fridays. Cons Higher than average silver plan Behavioral Health Customer Service Representative provides advocate care to assist the member with a This is an exciting time to join Aetna, a CVS Health company Here are guidelines surrounding pharmacy coupons: CVS/pharmacy does accept competitor coupon and transfer offers; however, matching or providing incentive for an automatic refill program is strictly prohibited. It can be fast paced and it is ALOT of information to take in. Phone: 1-888-628-2770 Address: 9400 NW 104 Street, Medley, Florida 33178 Search Aetna customer service remote jobs. Can you describe your experience with handling high-volume customer inquiries and what strategies you use to maintain a high level of service? In a fast-paced customer service environment, handling a high volume of customer interactions efficiently without compromising on quality is crucial. We spoked to one by the name of Sacha P. Receiving and placing customer service telephone calls Maintaining solid customer relationships by handling questions and concerns with speed and professionalism This is an exciting time to join Aetna, a CVS Health Company, in our journey to change the way healthcare is delivered today. Read what Customer Service Representative employee has to say about working at Aetna, a CVS Health Company: Aetna/CVS is a horrible company to work for. So for your success as a health concierge or customer service representative here you need to be fairly healthy, expect to not miss any days for the first 6 months. We reach more people and improve the health of communities across America through our local presence, digital channels and Oct 19, 2024 · 52 reviews from Aetna, a CVS Health Company employees about working as a Customer Service Representative at Aetna, a CVS Health Company in Blue Bell, PA. Apply to Management Associate, Account Executive, Customer Service Representative and more! Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Learn more about Aetna CVS Health ACA plans and get the resources you need to sell. You must Nov 18, 2024 · Reviews from Aetna, a CVS Health Company employees about working as a Service Advocate at Aetna, a CVS Health Company. 53 CVS Aetna Customer Service Job jobs available in Remote on Indeed. GARBAGE CUSTOMER SERVICE. Apply to Customer Service Representative, Health Coordinator, Order Administrator and more! Dec 9, 2024 · 282 reviews from Aetna, a CVS Health Company employees about working as a Customer Service Representative at Aetna, a CVS Health Company. There's no handle time goal, just a focus on first call resolution. See jobs, salaries, employee reviews and more for Senior Customer Service Representative careers at Aetna, a CVS Health Company What is A1A? Aetna One Advocate is Aetna’s premier service and clinical offering for Aetna nation-wide and creates industry-leading solutions for our customers and members. , ultrasound). Log in to your Aetna account to access health and benefits information, manage claims, and find in-network providers. i just got hired for them wfh customer service w aetna it was one phone interview that was like 5 minutes. So if I need to make five phone calls to take care of someone's issue, I can do it. Customer service hours are Monday to Friday, from 9 a. Explore the many ways to reach us. You can call the Member Services number on your ID card for personalized service. , Aetna Dental of California Inc. 1 day ago · My cane broke 1/26/24. 1,059 reviews from Aetna, a CVS Health Company employees about working as a Customer Service Representative at Aetna, a CVS Health Company. We reach more people and improve the health of communities across America through our local presence, digital Average Aetna, a CVS Health Company Customer Service Representative hourly pay in Florida is approximately $17. Apply to Customer Service Representative, Management Associate, Product Manager and more! 126 CVS Health Aetna jobs available on Indeed. From Home on Indeed. Salary information comes from 31 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Aetna does not provide care or guarantee access to health services. Find the information you need to contact Aetna, including phone numbers, address, social networks, as well as customized options for members, employers, health care providers, and insurance agents and brokers. CVS Health® is the leading health solutions company, delivering care like no one else can. Eastern time. , Aetna Health Inc. Apply to Customer Service Representative, Management Associate, Member Services Representative and more! Indeed’s survey asked over 1,513 respondents whether they felt that their interview at Aetna, a CVS Health Company was a fair assessment of their skills. 71 per hour for Desktop Support Technician to $19. to 8 p. Health benefits and health insurance plans are offered and/or underwritten by Aetna Health Inc. Dental Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via… View all CVS Health jobs in Salem, OR - Salem jobs Dec 16, 2024 · Average Aetna, a CVS Health Company hourly pay ranges from approximately $13. nscec sxecfs ayjv qwf dtg qqj axhwfw tntfk rzzo gxzck